Providing IT Services to Haida Gwaii.
Onsite Support Technician - Level 2
We're looking to hire on a mid to senior level person with the following qualifications.
Requirements:
○ Advanced troubleshooting and discovery skills.
○ Strong desire to improve your current skills and to learn new ones.
○ CompTia A+ certification
○ CompTia Network+ certification
○ Experience with the current operating systems and tools from
○ Experience coding/scripting in the following languages
○ Strong desire to improve your current skills and to learn new ones.
○ CompTia A+ certification
○ CompTia Network+ certification
○ Experience with the current operating systems and tools from
● Apple
- macOS 11+
- iOS
- iPadOS
- macOS 11+
- iOS
- iPadOS
● Microsoft
- Windows 10/11 Pro
- Server 2016/2019
- AzureAD
- Hyper-V
- Intune
○ Working knowledge of current anti-virus/anti-malware tools from- Windows 10/11 Pro
- Server 2016/2019
- AzureAD
- Hyper-V
- Intune
● Avast
● AVG
● ESET
● F-Secure
● Kaspersky
● Malwarebytes
● AVG
● ESET
● F-Secure
● Kaspersky
● Malwarebytes
● McAfee
● Norton
● Microsoft
● Sophos
● Trend Micro
● WebRoot
○ Experience with the following software● Norton
● Microsoft
● Sophos
● Trend Micro
● WebRoot
● Microsoft Office (2013-2021 / 365)
● Teams
● SharePoint Online
○ Experience with the Meraki/Cisco networking equipment and Meraki Dashboard.● Teams
● SharePoint Online
○ Experience coding/scripting in the following languages
● Powershell
● Bash
● PHP
● C#
● Bash
● PHP
● C#
Job Description:
○ Take in client requests by email and phone.
○ Troubleshoot software and hardware issues onsite and remotely.
○ Track efforts in ticket management software.
○ Assist with documenting processes and procedures.
○ Setup and deploy software and hardware.
○ Troubleshoot software and hardware issues onsite and remotely.
○ Track efforts in ticket management software.
○ Assist with documenting processes and procedures.
○ Setup and deploy software and hardware.
Compensation:
○ $45.00/hr
Application:
To apply please submit your resume and optionally, your cover letter, to the following address.
Apply
Apply